Support and Update Plans

Support and update plans can do many things for your business. They can province peace of mind, speed up your site, keep your content fresh, provide consistency for your accounting department, improve SEO traffic and security. Having a support plan removes the hassles of training an employee and allows you to save on pay-per-activity costs.

Web Development Services by Northnet Media

Northnet Media Support and Update Plans

Here is what you get with a support and update plan from Northnet Media:

  • Unlimited Content Requests
  • Unlimited Support Requests
  • 8-72 Hour Response Time

 

  • Savings on Hourly Rates
  • Email and Phone Support
  • On Demand Backup Services

 

  • Ability to “carry over” unused time**
  • Broken Link Management
  • Priority Over Non-Support Clients

 

Standard Plan

~2 Hours Per Month
$180/Monthly

  • WordPress Updates
  • Plugin Updates
  • Security Updates
  • Monitoring
  • Minor Content Changes
  • Ideal for small sites (< 10 pages)

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Growth Plan

~5 Hours Per Month
$435/Monthly

  • WordPress Updates
  • Plugin Updates
  • Security Updates
  • Monitoring
  • Unlimited Requests
  • Membership Support
  • Ideal for small business websites with less than 20 pages
  • 5% Discount on a-la-carte hours

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Premium Plan

~10 Hours Per Month

$855/Monthly

  • WordPress Updates
  • Plugin Updates
  • Security Updates
  • Monitoring
  • Unlimited Requests
  • Membership Support
  • ECommerce Support
  • Best for larger business sites, e-commerce sites or large membership sites
  • 5% Discount on ALL hours

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Concierge Plan

~15 Hours per Month

$1215/Monthly

  • WordPress Updates
  • Plugin Updates
  • Security Updates
  • Monitoring
  • Unlimited Requests
  • Membership Support
  • ECommerce Support
  • Multi-site Support
  • Multi Integration Support
  • Custom Plugin Support
  • Best for very large websites, multi-site environments, custom plugin management or large storefronts.
  • 10% Discount on ALL Hours

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All prices in Canadian dollars and based on WordPress websites, hosted on dedicated WordPress servers. Content updates do not include SEO analysis or content creation unless specifically identified in a custom plan. Typical turnaround on most content requests is 1-2 business days and 5-7 business days for development services.

** Carry over time is available on all plans. 50% of unused hours, up to a maximum of 5 hours, can be carried over to the next month. Carried over hours expire after 3 months if not used.

Why a Monthly Plan Makes Sense

Less Stress

A monthly plan removes the hassle of training or onboarding an employee. You get top notch developers and designers built-in to your monthly subscription and the rest of your projects can get more attention.

Operational Efficiency

A monthly plan allows you and your team to focus on business building activities. Having a team of dedicated design professionals at your disposal allows you to concentrate on other aspects of your business and the business development that only you can do.

Cost Savings

A monthly subscription allows you to save on the inevitable overhead costs of pay-per-activity services. You also get the additional relief of knowing you won’t ever get overcharged and there are no hidden fees.

Forward Thinking

Our monthly plans frees you up to think about business strategy. Applying new ideas and latest trends will keep your site fresh and more relevant than your competitors.