Support and Update Plans

Support and update plans can do many things for your business. They can province peace of mind, speed up your site, improve SEO traffic and security. Having an unlimited support plan removes the hassles of training an employee and allows you to save on overhead costs of pay-per-activity.

What is Included in Support and Update Plans?
Web Development Services by Northnet Media

Northnet Media Support and Update Plans

Here is what you get with a support and update plan from Northnet Media:

  • 1x15min Optional Strategy Calls
  • Unlimited Content Requests
  • Unlimited Support Requests

 

  • Savings on Hourly Rates
  • Ticket, Email, Phone Support
  • Daily Backups*

 

  • Text Message Priority Access
  • 24/7 Uptime Monitoring

 

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* Hosting required for these services

Premium Plan

Medium active sites with less than 30 web pages

$500/Monthly

Includes all of Standard Plan plus:

  • 2x15min Optional Strategy Calls
  • Monthly Site Report
  • Membership Site Support
  • Live Chat Support
  • Automatic Plugin Updates*
  • 5% Discount on Development

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ECommerce Plan

Sites that sell products or services with online payment

$600/Monthly

Includes all of Standard Plan plus:

  • 2x15min Optional Strategy Calls
  • Monthly Site Report
  • Membership Site Support
  • Live Chat Support
  • Automatic Plugin Updates*
  • 10% Discount on Development
  • Ecommerce Site Support
  • Daily Security Scanning

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Concierge Plan

Large active sites with 50+ pages, members or products

$1000/Monthly

Includes all of Standard Plan plus:

  • 2x30min Optional Strategy Calls
  • Monthly Site Report
  • Membership Site Support
  • Live Chat Support
  • Automatic Plugin Updates*
  • 15% Discount on Development
  • Ecommerce Site Support
  • Daily Security Scanning
  • Multisite Support
  • Custom Plugin Monitoring
  • Hosting Included

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* Hosting required for these services

All prices in Canadian dollars and based on WordPress websites, hosted on dedicated WordPress servers. Content updates do not include SEO analysis, css, html or php coding, addition of new plugins or pages. Typical turnaround on requests is 1-2 business days.

Want the best of both worlds for your website? Check out our BUNDLED SERVICES which combine both Search Engine Optimization Plans and Support and Update Plans for HUGE savings to you!
Bundled Services
Search Engine Optimization Plans

Why an Unlimited Plan Makes Sense

Less Stress

An unlimited plan removes the hassle of training or onboarding an employee. You get top notch developers and designers built-in to your monthly subscription and the rest of your projects can get more attention.

Operational Efficiency

An unlimited plan allows you and your team to focus on business building activities. Having a team of dedicated design professionals at your disposal allows you to concentrate on other aspects of your business and the business development that only you can do.

Cost Savings

A monthly subscription allows you to save on the inevitable overhead costs of pay-per-activity services. You also get the additional relief of knowing you won’t ever get overcharged and there are no hidden fees.

Forward Thinking

Our unlimited plans provide strategy calls designed to discuss industry and website trends. Applying new ideas and latest trends will keep your site fresh and more relevant than your competitors.